"Streamlined, automated billing processes!"

"Money's a horrid thing to follow, but a lovely thing to meet."

- Henry James

Boris Beancounter

As Bizco's head controller, I'm responsible for maintaining its billing processes and keeping the executives informed of where we stand and where we're heading. I need an application that allows me easy, secure access to our customer files, so that when I have to discuss a billing with a customer I can answer all their questions. I want a high-level view of our ongoing projects and their ever-shifting requirements and deadlines, to ensure our billing is fair and accurate. I don't want to have to chase down employees to double-check their expense reports, time cards and purchase requests- I want everything that lands on my desk to have already followed legitimate approval channels, and that it be accurate. Most of all, I need a reporting tool that can crunch our disparate business data into detailed reports, so that I can keep our executives and project managers informed of where our business is headed.

Fortunately, TrackerOffice provides all those functions and quite a few more. Its centralized storage of customer and project information, automated approval routing of time, expense, and purchase reports, and its powerful, flexible reporting engine answer every need I had, and in fact anticipated a few I hadn't considered, such as TrackerOffice's capitalizable time which helps us keep a paper trail of time spent in R&D.

Customer Tracker
Having all of our customer data in one location makes life much easier for everyone. Not only are all contacts, names, and addresses in one place, but this tool also stores all of our clients account codes and billing data.

Project Tracker
Tracker creates billable line items based on projects and tasks that are profiled in Project Tracker. By accessing this database, I can quickly view account codes along with the status of the various items that I'm billing out to clients. This way, I can be sure that my billing information is always valid and correct.

Reporting
You can't beat having all of your financial information automatically in place by line item. Every expense and every hour billed is tallied into this database, where I am able to review the data in many useful formats which are organized based upon different variables. From total cash flow down through line item specifics, Data Warehouse lets me keep my finger on the financial pulse of my organization. I process any billing items to our external billing system and send invoices to clients. I also use it to review all of our cost reports for completeness and compare them to our client contracts and purchase orders.

Purchase Tracker
Like the Time and Expense Trackers, the online forms in Purchase Tracker make it easy for our employees to fill out and process purchase requests. In addition, I can sort all of the requests by vendor, originator of the purchase request, delivery date, etc. This makes it easy for me to track how much we're spending and what we're spending it on.

Time Tracker / Expense Tracker
These modules make it easy for employees to fill out and submit time cards and expense reports. Thus, the data I receive is consistent and easy to process. I no longer have to track people down asking: 'What did you mean by this?'